Shipping & Delivery
At Titan Depot, we aim to dispatch all UK orders within 1–2 working days, with delivery typically taking 2–3 working days unless otherwise noted.
We truly value every customer, so your satisfaction is our top priority!
Shipping & Delivery Information
Estimated Delivery Time |
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We estimate 2-3 working days to your door and are estimates are based on real-world shipping data from past orders. While reliable, they are not guaranteed due to the fast-changing economy. |
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Tracking Info |
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Tracking numbers may take a few days to activate in the courier's system after shipment. If tracking info doesn’t appear right away, please check again later or contact us via email and we’ll provide any available updates. |
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Delivery Time Calculation |
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Total Delivery Time = Processing Time + Shipping Time After receiving your order, we perform quality checks before shipment to ensure you get the best service possible.
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Delivery Delays |
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If your package hasn’t arrived within the estimated time frame, just contact us. We’ll check the status, provide an updated delivery deadline, and make it right if there’s an issue. Please reach out before panicking—we’re here to help! |
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Holiday Delays |
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Shipping times may be affected by public holidays as couriers and manufacturers reduce operations. This is outside our control, but we do everything possible to keep operations running smoothly. Normal service resumes immediately after each holiday. |
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Split Shipments |
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Some orders may arrive in separate packages. If you receive only part of your order at first, don’t worry—the rest is on the way! We sometimes split shipments to get your gear to you faster and more cost-effectively. |
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Shipping Origin |
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All orders are shipped from Titan Depot’s warehouse and distribution centres across the UK. |
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Shipping Costs |
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For Knife-Resistant / Anti-Slash Products with Kevlar lining, due to their weight and bulk, we offer a subsidized shipping rate. We cover part of the cost to keep things fair and affordable for you. |
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Order Verification |
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For your security, we may need to confirm your payment and order details before processing, especially if flagged by the payment gateway. This helps protect your data and prevent fraud. |
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Need Assistance? |
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Have questions? Contact our support team as we’re here to help and typically respond the same day. |
